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Last updated on Mar 24, 2025
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You're tasked with making authentication both user-friendly and secure. How can you achieve this?

Balancing ease of use and security in authentication is tricky. What strategies have worked for you?

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System Administration

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Last updated on Mar 24, 2025
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  3. System Administration

You're tasked with making authentication both user-friendly and secure. How can you achieve this?

Balancing ease of use and security in authentication is tricky. What strategies have worked for you?

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7 answers
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    Swapnil Bhavekar

    Co-Founder and Director at CreativeWebo Private Limited | Tech Solution Provider | Entrepreneur |

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    Striking the right balance between security and usability in authentication is a challenge I’ve tackled firsthand. Implementing passwordless authentication (like biometrics or magic links) reduces friction while enhancing security. Adaptive MFA—which only prompts extra verification when risk is detected—keeps things seamless for trusted users. Studies show that 81% of breaches stem from weak passwords, so moving toward secure, user-friendly alternatives isn’t just a trend—it’s a necessity.

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    Ashish Bharadwaj

    Senior Analyst @ Accenture India | Ex-Concentrix | Ex-NTT DATA | Ex- Teleperformance

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    To balance security and user-friendliness, use passwordless authentication (biometrics, passkeys, magic links) to reduce password fatigue. Implement MFA via authenticator apps instead of SMS. Enable SSO for seamless access. Use adaptive authentication to trigger MFA only for risky logins. Trust known devices with longer sessions while enforcing stricter policies for new ones. Apply conditional access based on user location and behavior. Educate users on phishing risks. This ensures strong security without compromising convenience.

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    Kamran Yakubov

    Expert in IT Transformation, Business Process Optimization, Development & Management | SA | BA | PMO | CTO | Tech-Lead.

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    To balance security and user-friendliness in authentication, use passwordless methods like magic links or biometrics to eliminate password fatigue. Offer MFA via authenticator apps or biometrics, making it optional but encouraged. Enable social or enterprise SSO for smoother access. Implement adaptive authentication to trigger challenges only when behavior is risky. Use progressive disclosure—request more verification only when needed. Maintain secure session handling with refresh tokens and allow users to manage active sessions. Offer “trust this device” options with secure fingerprinting. Educate users with subtle UI cues like strength meters and login alerts. Tools like Auth0, Firebase Auth, or custom solutions can support this.

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    Mason B.

    Project Manager | Information Technology Specialist

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    Creating clear and succinct instructions involving pre-existing technology has always been a way to skirt the headaches that come with process changes. Things like MFA, and the integration of biometrics in a wider range of technologies has made this a much more time saving endeavor than previously seen by companies and drastically increases management and stakeholder buy-in when these ideas are proposed.

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    Deepa Ajish

    Vice President | ServiceNow Transformation & Automation Leader | Security & Compliance | IT Security Strategist | Judge | Coach | Mentor

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    Dynamically adjust the authentication process based on context, like location, device, or behavior. For example, a familiar device in a regular location may require less stringent authentication compared to an unknown one in a different country.

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    Johnny Truong

    Driving Innovation Across APAC | AI & Data Solutions | Digital Transformation @ VMO Holdings

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    From my perspective, balancing security and usability in authentication requires a strategic approach. I start by implementing multi-factor authentication (MFA) but ensure it remains seamless with options like biometric logins or push notifications. Passwordless authentication, such as single sign-on (SSO) or passkeys, also reduces friction while maintaining strong security. I carefully design user flows to minimize repetitive logins without compromising protection, using adaptive authentication to assess risk in real-time. Education is key—I make sure users understand security best practices without feeling overwhelmed. Ultimately, the goal is a frictionless experience that doesn’t sacrifice protection.

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