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Last updated on Feb 5, 2025
  1. All
  2. Telecommunications
  3. Telecommunication Services

You're overseeing IT upgrades. How can you align internal teams and vendors seamlessly?

Overseeing IT upgrades can be complex, but aligning your internal teams with external vendors can make the process smoother. Here are some strategies to get everyone on the same page:

  • Establish clear goals: Define project objectives and timelines to ensure everyone understands the end goal.

  • Hold regular check-ins: Schedule consistent meetings to address progress, challenges, and adjustments.

  • Foster open communication: Encourage transparency and feedback between teams and vendors for better collaboration.

What methods have you found effective in aligning teams during IT upgrades?

Telecommunication Services Telecommunication Services

Telecommunication Services

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Last updated on Feb 5, 2025
  1. All
  2. Telecommunications
  3. Telecommunication Services

You're overseeing IT upgrades. How can you align internal teams and vendors seamlessly?

Overseeing IT upgrades can be complex, but aligning your internal teams with external vendors can make the process smoother. Here are some strategies to get everyone on the same page:

  • Establish clear goals: Define project objectives and timelines to ensure everyone understands the end goal.

  • Hold regular check-ins: Schedule consistent meetings to address progress, challenges, and adjustments.

  • Foster open communication: Encourage transparency and feedback between teams and vendors for better collaboration.

What methods have you found effective in aligning teams during IT upgrades?

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19 answers
  • Contributor profile photo
    Contributor profile photo
    Muhammad Suhail

    TOP LINKEDIN VOICE EARNED BADGES / CONTENTS WRITERS/ HEAD OF OPERATION/HR AND OTHERS #linkedin.com/in/muhammad-suhail-669094271

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    From the outset, make sure everyone understands why the upgrade is happening, its benefits, and how it aligns with broader business goals. This helps ensure team members are motivated and focused on the shared objective. Large IT upgrades can be overwhelming, so breaking them down into smaller, manageable phases makes it easier to track progress and make adjustments. Each phase should have its own specific goals and deliverables. Involve all necessary departments early on (e.g., IT, operations, HR, and finance) to ensure that the upgrade addresses the needs of the business as a whole. Regularly check in with different teams to get their perspectives and ensure alignment.

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    Suma Miragi

    Program Manager | Leading High-Performing Teams to Drive Strategic Business Outcomes | Expert in Agile & Digital Transformation | Turning Vision into Action, Action into Impact | Crafting Gen Z Engagement Strategy

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    Great insights on streamlining IT upgrades! Aligning internal teams with external vendors is crucial for a smooth transition. In my experience, a few additional strategies can make a significant difference: • Define Roles & Responsibilities: Clearly outlining who owns what within both internal and external teams helps prevent confusion and delays. • Utilize Collaborative Tools: Platforms like Jira, Trello, or Slack can enhance visibility and keep everyone on the same page. • Risk Management Planning: Identifying potential roadblocks early and having contingency plans in place minimizes disruptions.

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    3
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    Uzair Khan

    CISO @ Microscan | ISO 27001

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    To seamlessly align internal teams and vendors during IT upgrades, it is essential to define and structure the entire change process with a clear Method of Procedure (MOP) Assign a SPOC for Coordination: Designate a responsible individual to oversee and synchronize teams and vendors, ensuring smooth execution. The SPOC should ensure timely escalations and prevent miscommunications between teams. Clarify Roles and Responsibilities: Double-Check Your Domain of Responsibility Don’t dismiss team feedback outright. Establish a Testing & Rollout Plan Regular Communication & Monitoring

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    2
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    Avinash Giri 📈

    Top Telecom Voice - Senior Technical Leader at Nextgen Innovation Labs Talk about #5G, #ORAN, #6G, #Private5G, #Toolautomation,#Cloudcomputing #NaaS

    • Report contribution

    To align internal teams and vendors seamlessly during IT upgrades, establish clear goals and a shared vision. Use transparent communication and schedule regular updates 📅 to keep everyone informed. Assign roles clearly 👥 and use collaboration tools 💻 to track progress. Key checks include: Defined timelines ⏳ Regular risk assessments 🔍 Testing and validation 🧪 Maintain flexibility to quickly address issues and adapt. Foster mutual respect and trust. Finally, conduct a post-upgrade review 📊 to assess success, gather feedback, and improve processes for future upgrades. This ensures smooth execution and long-term success.

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    Vinícius Martins

    Engineer, Data Scientist, Researcher.

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    Aligning internal teams and vendors during IT upgrades requires a structured and collaborative approach. Beyond clear goal-setting and regular check-ins, establish a shared project management platform to centralize communication and track progress. Assign dedicated liaisons to bridge gaps between teams and vendors, ensuring accountability and streamlined workflows. Prioritize risk management by anticipating potential bottlenecks and creating contingency plans. By fostering a culture of transparency and mutual respect, you can ensure seamless coordination and successful project execution.

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    Sanish Maharjan

    Telecommunications Engineer at Smart Telecom

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    1.Clear Vision and Objectives Define success for both internal teams and vendors. 2.Unified Governance Structure Form a collaborative team with leaders from key departments. 3.Regular Performance Reviews Track progress at different stages, identify issues, and adjust as needed. 4.Clear Communication Channels Use collaboration tools, meetings, and shared dashboards for smooth communication. 5.Collaboration and Accountability Host cross-functional workshops and team activities to break barriers. 6.Monitor Progress & Feedback Loops Define KPIs, track progress, and gather feedback to adjust project. 7.Change Management Plan Plan to test in a controlled environment, parallel operations to avoid downtime, and rollback plan for emergency.

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    1
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    Bryan Chong

    Senior Technology Manager | Fintech | Transforming Payroll & Financial Services

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    Overseeing IT upgrades can be sometimes be complex, especially when it involves aligning internal teams and external vendors. To ensure a seamless process, here are some strategies that have worked well: • Establish Clear Goals and Expectations • Create a Centralized Communication Plan • Assign Clear Roles and Responsibilities (RASCI) • Foster Collaboration Early • Set Up a Governance Structure • Monitor Progress Closely • Foster an environment where everyone feels comfortable raising concerns or sharing updates • Celebrate Milestones Together By focusing on communication, collaboration, and accountability, you can create a seamless alignment between internal teams and vendors, ensuring the success of your IT upgrades.

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    Jane Khramchikhina

    Senior Project Manager | 7+ years of experience in ML / AI | BigData | Digital | Data visualisation | ex-McK

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    IT upgrades can be a wild ride. Here’s how I keep teams and vendors in sync: 1) Clear goals – everyone needs to know what success looks like. No vague “make it better” plans— you should define timelines, budgets, and key milestones upfront. 2) Overcommunicate (but not annoyingly!) like weekly check-ins, shared dashboards, and a “no surprises” rule keep all sides aligned without drowning them in emails. 3) We should expect chaos but plan for it. Having a risk plan and a “what-if” playbook means we fix problems fast—without the blame game.

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    Gard Strategies

    Income Tax Preparer

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    Seamless alignment between internal teams and vendors is essential for successful IT upgrades. Effective communication and clear objectives pave the way for smooth integration and project success.

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    Colin Levy

    General Counsel @ Malbek - CLM for Enterprise | Adjunct Professor and Author of The Legal Tech Ecosystem | Legal Tech Speaker, Advisor, and Investor | Fastcase 50 2022 Honoree

    • Report contribution

    1) Ensure transparency in status and in communication. 2) Be clear about what the end-goal(s) are and stay relentlessly focused on achieving them and set out a gameplan FROM those goals and not TO those goals.

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