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Last updated on Feb 19, 2025
  1. All
  2. Public Administration
  3. Program Coordination

You're navigating program strategy changes. How can you ensure clients and partners are on board?

When shifting program strategies, it's crucial to keep clients and partners informed and engaged. Here's how you can ensure their support:

  • Communicate early and often: Share updates and rationales behind changes to keep everyone in the loop.

  • Seek feedback: Involve clients and partners in the decision-making process to make them feel valued.

  • Provide support and training: Offer resources to help them adapt to new strategies smoothly.

What strategies have worked for you when navigating program changes? Share your insights.

Program Coordination Program Coordination

Program Coordination

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Last updated on Feb 19, 2025
  1. All
  2. Public Administration
  3. Program Coordination

You're navigating program strategy changes. How can you ensure clients and partners are on board?

When shifting program strategies, it's crucial to keep clients and partners informed and engaged. Here's how you can ensure their support:

  • Communicate early and often: Share updates and rationales behind changes to keep everyone in the loop.

  • Seek feedback: Involve clients and partners in the decision-making process to make them feel valued.

  • Provide support and training: Offer resources to help them adapt to new strategies smoothly.

What strategies have worked for you when navigating program changes? Share your insights.

Add your perspective
Help others by sharing more (125 characters min.)
13 answers
  • Contributor profile photo
    Contributor profile photo
    John Ombogo

    Government Relations Expert/Crisis Communication Pro | Protecting and Enhancing Reputations/Program Manager/ Nutrition Expert/ Research Expert

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    When navigating program strategy changes, I ensure client and partner buy-in through early engagement, clear communication, and continuous support. I involve stakeholders in decision-making through consultative meetings, fostering ownership and alignment. Tailored messaging addresses specific concerns, while transparent updates build trust. Providing clear transition roadmaps and hands-on training helps ease adoption. Feedback loops, such as surveys and check-ins, ensure ongoing dialogue and adaptability. Incentives and success stories also motivate engagement. What strategies have worked best for you when managing program shifts?

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  • Contributor profile photo
    Contributor profile photo
    Siji A.

    Engineer | Certified LA | Lean Six Sigma | National Jury Award Winner (D&D- Smart Biomed. Device) | Independent Researcher | Machine Learning Enthusiast | Peer Reviewer (US Publisher) & Author | Tech. Publications Writer

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    One effective way to maintain client and partner support during program strategy shifts is to establish clear communication channels. Regular updates and transparent discussions help them understand the reasoning behind the changes and feel involved in the decision-making process. Ensure a smoother transition and continued support.

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    Tara Roberts, PMED

    Training And Development Coordinator - McMaster University

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    Create a committee of Stakeholders or community members to present and share strategic plan. Add additional strategic learning if necessary to gain buy in and assess the approach. If it works great, if the set up of the committee itself doesn't work consider a reorganization - who else needs to be involved? Who are my clients/customers?

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    Jennifer Bedolla

    Quality Assurance Management & Business Growth | Driving Process Excellence, Team Development, and Regulatory Adherence

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    Transparency is the bridge between communication and understanding. Be reliable, be informative within reason, ask for feedback, and surround yourself with a diverse team.

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    2
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    Contributor profile photo
    Deependra Chaudhari

    Public Health | Systems Strengthening | Food Systems Transformation | WASH | Health and Nutrition Governance | Inclusive Partnerships

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    To ensure clients and partners are on board with a program strategy change, engage them early through consultations, co-creation workshops, and key stakeholder involvement. Communicate clearly by explaining the why, what, and how of the change, using tailored messaging across multiple channels. Align the strategy with their priorities, demonstrating mutual benefits through data-driven insights. Provide necessary support, including training, phased implementation, and technical assistance to ease the transition. Establish feedback mechanisms to encourage dialogue, adapt where needed, and maintain trust. Secure high-level buy-in through leadership endorsements and formal agreements to ensure sustained commitment and accountability.

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    Muhammad Mukhtar Bello

    | Motivational Speaker | Project Manager | Chemical Engineer | Driving Sustainable & Personal Growth |

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    1. Be Transparent – Explain the changes clearly and honestly. Let clients and partners know why the strategy is changing and how it benefits them. 2. Make It About Them – Show how the new strategy helps solve their problems or improves their experience. If they see value, they’ll be more open to it. 3. Give Them a Role – Instead of just informing them, involve them. Ask for their input and consider their concerns so they feel part of the process. 4. Make It Easy – Provide simple guides, resources, or quick training to help them adapt without hassle. 5. Stay Connected – Keep checking in after the change. Answer questions, address issues, and show you’re still there to support them.

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    Tefera Asefa

    Public Aministration and policy & Federalism and Gvernemnce

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    First of all, any changes should be initiated from clients and partners. one also needs to know that the change is for the benefit of the clients and partners. In this respect, to ensure the clients and partners are onboard, we should use different tools by which we know the interest of clients and partners. such tools include, but not limited to, the following 1. Stakeholders survey and Analysis 2. Setting Standards for participations 3. Citizens/customer Charter 4. Complaints Handling 5. Consultations

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    Contributor profile photo
    Wassf A.

    Area Spa`s Manager / Spa & Recreations | Spa Management, Hospitality Industry

    • Report contribution

    When navigating program strategy changes, clear and consistent communication is key. Start by explaining the reasons for the changes and how they align with shared goals. Provide regular updates to maintain transparency and build trust. Involve clients and partners early in the process by asking for their input and addressing their concerns. Offer training, resources, or guidance to help them adjust to the new strategies. Lastly, ensure continued support after the transition to maintain positive relationships and reinforce commitment to their success.

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    Qamar Hayat PMP®,RMP®,PgMP® CMQ ASQ,HSE OTHM Diploma

    "Senior Construction Manager | Champion of Collaboration & Communication | Enhancing Project Outcomes in the Construction Industry"

    • Report contribution

    It requires securing the support of clients and partners to ensure a seamless transition. Here’s how to achieve this: 1. Transparent Communication: Clearly articulate the reasons for the changes, outlining the benefits and addressing potential concerns. 2. Early Engagement: Involve clients and partners in the planning stages. Their insights can provide valuable perspectives, and early involvement promotes a sense of ownership. 3. Demonstrate Benefits: Highlight how the changes align with their goals, emphasizing improvements in efficiency 4. Provide Support: Offer training sessions, resources, or dedicated support teams to assist in adapting to the new strategy. 5. Celebrate Milestones: Recognize and celebrate progress

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    Tarek Abdullatif Mohamed

    Operation Coordinator

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    Implementing program strategy changes requires a structured approach to ensure alignment with clients and partners. Developing a clear communication plan, involving stakeholders early, providing training and resources, and demonstrating the value of changes are all critical steps. Moreover, maintaining transparency and celebrating milestones will help build trust and engagement, ensuring a smoother transition.

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