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Last updated on Mar 12, 2025
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You're juggling multiple urgent client needs at once. How do you manage the stress?

How do you stay calm under pressure? Share your best strategies for managing stress while juggling urgent client needs.

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Case Management

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Last updated on Mar 12, 2025
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  3. Case Management

You're juggling multiple urgent client needs at once. How do you manage the stress?

How do you stay calm under pressure? Share your best strategies for managing stress while juggling urgent client needs.

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37 answers
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    Cristina KAIZLER

    ✅ Chief Operating Officer at Leman Industrie Group | 19+ Years in Leadership, Technology, Quality & Supply Chain | Driving Industry 4.0 & AI Transformation

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    Managing multiple urgent client needs can be stressful. Here are some practical strategies to stay calm: 1. Prioritize tasks by focusing on the most urgent ones first. 2. Establish a routine to create a sense of stability. 3. Take short breaks to clear your mind and recharge. 4. Communicate openly with clients to keep them informed and manage expectations. 5. Stay grounded by reminding yourself of your core values to maintain perspective. By using these strategies, you can effectively manage stress and continue to support your clients with confidence!

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    Bharti Sood

    Policy Advocacy l Brand Strategist l Government Affairs l Corporate Affairs l Business Collaborations l Fund Raising l Women Empowerment l Government Relations l B2B l B2G l B2C l

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    1. Prioritization & Planning – I quickly assess urgency and impact, then organize tasks accordingly using a structured plan. 2. Clear Communication – Keeping clients informed about timelines and progress ensures transparency and manages expectations. 3. Delegation & Automation – If possible, I delegate tasks or use automation tools to streamline workflow. 4. Time Management – I allocate focused time slots for each client, avoiding constant switching to maintain efficiency. 5. Mindfulness & Breaks – Short breaks, deep breathing, or a creative activity like meditation, gardening help reset my mind. 6. Setting Boundaries – I establish realistic deadlines and avoid overcommitting to maintain quality and balance.

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    Pradeep Gabasavalagi

    Product Manager || ETRM/CTRM || Regulatory Reporting SME || EMIR || REMIT || MAS || ASIC

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    Juggling multiple urgent client needs can definitely be stressful! Here's what I follow in most cases. 1. Assess , Prioritize and Plan. 2. Have a transparent communication and set a realistic expectations. 3. Provide timely update of the progress. 4. For Mentally to stay active and energized, I'll have proper sleep, food and physical exercise.

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    Frank Brunke

    Customer Success Leader | Driving Digital Transformation with Microsoft Cloud Solutions | Empowering Teams through Innovation & Execution | Training for Another 70.3 Ironman 🏊♂️🚴♂️🏃♂️

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    I remind myself that not everything is a fire drill. Taking a moment to evaluate what is genuinely urgent versus what simply seems urgent is helpful. Clear communication with clients and setting realistic expectations can significantly reduce stress. What's your go-to strategy in these situations?

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    Nilanjan Das

    Head - SFA and Channel apps @ Exide Industries Ltd | Sales and Process Automation | Business Intelligence | Loyalty Programs

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    Here’s my approach: 1. Triage Ruthlessly 2. Control the Clock 3. Communicate Early 4. Breathe, Don’t Panic Stress thrives in “what ifs.” Focus on what is - not what could go wrong. You’ll always handle today better than tomorrow’s worries. Simple, actionable, and subtly reframes stress as a signal to prioritize, not panic.

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    Meghna Gupta

    Education & Skills @ KPMG | BITS Pilani

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    In my experience, the most important thing is to be calm, composed and not be stressed about whatever is going on. One of the books i read asked to imagine the worst that could happen if you fail and then try to make peace with it. And once you do that you will feel calm and be able to focus on what's important. Then you can go and prioritize, do things as they come, do the easier ones first. Whatever be your way of doing.

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    Ankit Abhishek अंकित अभिषेक

    Certified Data Engineer | Data Science Enthusiast | Former Mobile Application Developer @ Tech Mahindra | Passionate About Building Scalable Data Solutions

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    Effectively managing multiple urgent client needs requires prioritization, clear communication, and a structured workflow. I use a mix of time-blocking and automation tools to streamline tasks, ensuring urgent requests are addressed promptly without compromising quality. Proactive client updates build trust and reduce escalations. I stay composed under pressure by breaking tasks into actionable steps and leveraging team collaboration for efficiency. Regularly reassessing priorities helps me stay agile in fast-paced environments. Mindfulness techniques and short breaks enhance focus, preventing burnout. This approach ensures I deliver high-quality results while maintaining a balanced, solution-oriented mindset in high-pressure situations.

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    Matvii Horskyi

    Founder & CEO @ DEVariety | We Launch & Scale Tech Products for Startups & B2B | MVPs in 8-12 Weeks | 1M+ Users

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    Prioritization is key I tackle high-impact tasks first and set clear expectations with clients. Automating routine work and delegating when possible keeps things moving. Most importantly, I stay focused on solutions, not stress. Controlled execution beats chaotic multitasking every time.

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    Armughan Zia

    Financial Strategist | UAE VAT & Corporate Tax Specialist | Power BI & Analytics Expert | Team Leader

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    Best way to tackle is managing yourself and then tackle it one by one. 1. Calculate how much time you have to handle the client work. 2. Schedule the work as per prtiotiy. 3. Take it one at a time but stay fim on the timeline which you have assigned. 4. Once a task is done, save the file if its on the file and move to the next. Stress hits hard when try to catch too many with one hand. Stay focused, stay aligned and organise wisely.

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    Sqn Ldr Karthikbabu N

    Head Administration I Creator - Employee Experiences in Workplaces

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    For a facilitates manager, every individual in the organization is a client and every day is a testing ground. I have realized over a period of time; it is impossible to be perfect and satisfy every client. 1.It is important to submit your yourself to that fact and carry out the role with the best of the resources available at your end manpower, technology, budget, etc. 2.Empathy has been a very strong aspect in managing the stress and understanding the needs of the clients, once we empathize and make them realize the same, you work with the client for a solution-oriented approach, 3.Setting boundaries between professional and personal time. 4.Staying ahead of the curve through education, networking helps in managing unforeseen problems.

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