First things first—don’t panic. 1. Take a breath and alert your core team right away using your designated channel—whether that’s a group chat, headset, or walkie. 2. Assign clear roles on the spot: have one person troubleshoot, another keep the audience engaged, and someone ready with a backup plan. 3. Keep your tone calm and confident—it helps your team stay grounded too. 4. Make sure you're visible and composed so the audience feels reassured. Live events can be unpredictable, but with quick thinking and clear coordination, you can turn a glitch into just another smooth pivot.

Coordinate technical issues during live events by assigning roles in advance, having a crisis plan, and keeping communication lines open in real time.

The most helpful way I have found to tackle such issues is to reach out to heads of department that were assigned specific roles. Once the issue is identified, finding the solution should be the only objective rather than the cause and source. Keeping calm to avoid the blame game is of utmost importance. It is also very important to make sure the main steak holders are re-assured as lack of information can cause frustration and confusion. It is important to have the highest chain of operations from our side be with the client until matters return to original status. This shows we are in control of the situation and have information/updates.

In my experience as a DJ, technical issues are the worst thing that can happen, especially when you’re expected to entertain an audience ranging from 100 to thousands. I stay calm and take a step back when it’s equipment-related, knowing I can resolve most issues quickly. If the problem is beyond my control, I maintain clear and composed communication, avoiding panic at all costs. It’s crucial to troubleshoot efficiently and adapt to any situation. Having a backup plan is key. For clubs that can hold 100 to 200 people, I bring an extra pair of 1,000-watt speakers to ensure everything runs smoothly. We are all human being and working as a team we can get it done.

Having predefined response protocols and quick decision-making is key in these moments. I always ensure the team knows their roles, we communicate through a single channel, and we have backups ready to minimize disruption.

Stay calm, take control, and communicate instantly. Assign quick fixes, activate backup plans, and keep the audience engaged. Your team needs clear direction, not panic. Transparency builds trust, acknowledge the issue, adapt fast, and turn chaos into a seamless experience.

It happens - first of all always discuss a back-up plan with the entire team. Who takes over the moderation, who will look at the tech, etc. Also it's highly advisable to have IT support available for large and expensive events. Take it with a bit of humour, and have also a paper copy of scripts ready and rehearse with the lead moderator.

As a cross-functional digital event line producer, I operate under a measure thrice, cut once mentality. This serves my team well in our rigorous pre-production cadence. That said, don't sleep on the absolute necessity of drilling your protocols for unanticipated glitches. My three must haves: 1. Cross-functional training fallback for all production roles. 2. Short and long duration houston bail out options. i.e. a pre-load pre-recorded clips, backup stream location to direct audience to. 3. Take care of your audience! Support your host and engagement producer with templated copy available at their fingertips to keep your attendees engaged.

Stay calm and communicate clearly Assign roles to team members based on their strengths (e.g., tech support, audience engagement). Use a messaging platform to keep everyone updated in real-time. Troubleshoot the issue while keeping the audience informed—acknowledge the problem and reassure them it’s being handled. If necessary, have a backup plan or alternative content ready to keep the event flowing smoothly. Swift coordination and transparency help minimize disruption and maintain a positive experience.

As a wedding musician, I've mastered San Diego's unpredictable weather challenges. Our rain contingency protocol: 1) Establish immediate communication with planners, venue staff, and AV teams; 2) Adapt our sound setup with portable acoustic panels for challenging indoor spaces; 3) Maintain musical flow with seamless acoustic performances during transitions. Even with 500+ guests, these preparations ensure couples never see the technical scramble—only a smooth, intimate celebration. What could be disasters become memorable moments, with music that never misses a beat regardless of where the ceremony lands.