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Last updated on Feb 19, 2025
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  3. IT Operations Management

You're facing security risks in IT service delivery. How do you safeguard without disrupting efficiency?

In the world of IT, security risks are omnipresent, but they don't have to slow you down. To maintain both security and efficiency:

- Implement automated security protocols to handle routine threats without human intervention.

- Regularly train your team on security best practices to prevent breaches from within.

- Integrate security checks into your existing workflows to minimize disruption.

How do you balance the need for security with the demand for efficiency in your IT operations?

IT Operations Management IT Operations Management

IT Operations Management

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Last updated on Feb 19, 2025
  1. All
  2. IT Services
  3. IT Operations Management

You're facing security risks in IT service delivery. How do you safeguard without disrupting efficiency?

In the world of IT, security risks are omnipresent, but they don't have to slow you down. To maintain both security and efficiency:

- Implement automated security protocols to handle routine threats without human intervention.

- Regularly train your team on security best practices to prevent breaches from within.

- Integrate security checks into your existing workflows to minimize disruption.

How do you balance the need for security with the demand for efficiency in your IT operations?

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Help others by sharing more (125 characters min.)
17 answers
  • Contributor profile photo
    Contributor profile photo
    Leonardo Garcia

    Desenvolvedor Web | Front - end | HTML5 | CSS3 | JavaScript | Java | Git & GitHub | MySQL

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    Agiria da seguinte forma: - Segurança por Design; - Automação e Monitoramento Contínuo; - Autenticação Forte e Controle de Acesso; - Criptografia e Proteção de Dados; - Segurança na Nuvem e DevSecOps; - Treinamento e Conscientização; - Testes e Simulações de Segurança; Creio que essas medidas garantem que a segurança seja proativa e integrada ao processo sem prejudicar a eficiência operacional.

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    Duc Nguyen

    Head of ICT Planning & Development

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    Balancing security with efficiency requires integrating automated security tools, enabling continuous monitoring without manual intervention. Regular, targeted team training ensures security becomes second nature, minimizing human errors. Embedding security checks seamlessly within existing workflows, like DevSecOps, maintains productivity while proactively managing threats. Clearly defined policies reduce confusion, and regular audits catch vulnerabilities early. Keeping processes lightweight yet rigorous helps teams appreciate security as an efficiency enabler rather than a barrier.

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    3
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    Roberto Vieira Vianna

    Gestor de TI | Gestor de Projetos de TI | Gestor de Infraestrutura TI | Gestor de Equipes de TI | Gestor de Serviços de TI | Consultor de TI | PMP | ITIL

    • Report contribution

    Procure ser proativo, busque detectar ameaças em tempo real e mantenha um monitoramento contínuo. Assim mitigará riscos e manterá a eficiência na entrega dos serviços.

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    3
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    Hildélio Júnior

    DevOps Analyst | Microsoft Certified | Google Cloud Certified

    • Report contribution

    DevSecOps is key to balancing security and efficiency in IT. By automating security protocols, it allows real-time threat detection without disrupting service delivery. Security is integrated into existing workflows, ensuring minimal disruption and continuous protection. Regular training ensures the whole team is responsible for security. DevSecOps embeds security throughout the process, enhancing efficiency while safeguarding systems.

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    3
  • Contributor profile photo
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    Daniel Gomes

    Desenvolvedor de Software | JavaScript | React | Bootstrap | Flutter

    • Report contribution

    Algumas estratégias que ajudam a atingir esse equilíbrio incluem: Segurança por design: Desenvolver soluções com segurança embutida desde o início reduz riscos sem afetar o desempenho. Automações inteligentes: Ferramentas de detecção de ameaças, como SIEMs e SOARs, permitem respostas rápidas sem intervenção manual. Autenticação forte e controle de acesso: Implementar MFA e princípios de menor privilégio para garantir que apenas usuários autorizados tenham acesso. Monitoramento contínuo e resposta rápida: Sistemas de detecção de anomalias ajudam a mitigar ataques sem impactar operações críticas. Testes e auditorias regulares: Simulações e pentests garantem que medidas de segurança sejam eficazes sem se tornarem gargalos operacionais.

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    2
  • Contributor profile photo
    Contributor profile photo
    Mauricio Neres

    Segurança da Informação Sr | Proteção de Órgãos Públicos | Gestão de Vulnerabilidades | PCI/DSS | SIEM | LGPD | SOC | ISO 27001 | SGSI | SECOPS | CSIRT | DFIR | NIST | ISO 27005 | Governança de S.I | Gestão de Risco

    • Report contribution

    A abordagem baseada em risco equilibra segurança e eficiência priorizando controles conforme a criticidade dos ativos e ameaças. Implementamos monitoramento contínuo, segmentação de acessos e automação de respostas para mitigar riscos sem impactar operações. Frameworks como NIST, ISO 27001 e CIS Controls ajudam a alinhar segurança aos objetivos do negócio, garantindo proteção sem comprometer a entrega dos serviços.

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    2
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    K Rakesh Goud

    Senior Information Security Officer (SISO)

    • Report contribution

    To balance security and efficiency in IT operations and service delivery, organizations should automate security protocols, offer ongoing training, and integrate security into daily workflows. Proactive threat detection via continuous monitoring ensures smooth service. Adopting a DevSecOps approach embeds security into development, enhancing both safety and efficiency. Implementing strong authentication methods, such as multi-factor authentication (MFA), and enforcing the principle of least privilege is vital. Regular audits, penetration tests, and rapid incident response are crucial to maintaining robust security while ensuring efficient and reliable operations delivery.

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    2
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    Camilla Valente Torres

    Internal Controls, Risk and Compliance Manager | ESG | Process Innovation & Project Management

    • Report contribution

    Para garantir que a entrega dos serviços de TI não seja impactada por riscos de segurança, é essencial que antes do inicio do serviço sejam identificados quais os eventos de riscos de segurança mais prováveis de ocorrer e com maior impacto para as entregas. Neste ponto, é importante estabelecer controles preditivos, preventivos e detectivos que possam mitigar tais ocorrências, dentre eles, além dos já citados aqui por todos que contribuíram com este artigo, destacaria a previsão de SLAs para retorno de potenciais interrupções de serviços/entregas em razão da ocorrência de riscos de segurança e da análise/avaliação contínua de novos tipos de ameaças de segurança e treinamento da equipe para sua identificação e tratamento tempestivos.

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    1
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    Frederico Gobbi

    Coordenador de Treinamento | Consultor de Treinamento | Palestrante | Instrutor | Desenvolvimento de Pessoal | Educação Corporativa | Hard Skill & Soft Skill | T&D | PCD

    • Report contribution

    Ótima dicas. Minimizo riscos adotando medidas estratégicas. Uso autenticação multi-fator como exemplo, para fortalecer o acesso sem complicar o trabalho dos usuários. Invisto em monitoramento contínuo, que detecta ameaças em tempo real sem impactar as operações. Além disso, aplico criptografia em dados sensíveis, garantindo proteção durante o uso normal. O segredo é integrar segurança de forma fluida.

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    1
  • Contributor profile photo
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    Ricardo Martinez

    President & CEO | Empowering Digital Transformation through Business Process Simplification & Agile Project Management

    • Report contribution

    Para mantener un equilibrio entre seguridad y eficiencia, recomiendo integrar herramientas de seguridad inteligentes que trabajen en segundo plano sin frenar el flujo de trabajo. Automatizar tareas repetitivas, como las actualizaciones de software y las verificaciones, permite que el equipo se enfoque en tareas estratégicas. Además, tener un equipo donde todos estén comprometidos y entrenados, es clave para prevenir riesgos internos sin sacrificar productividad.

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