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Last updated on Feb 19, 2025
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You're facing conflicting opinions on security patch urgency. How do you prioritize effectively?

When opinions clash over security patch urgency, prioritizing becomes key. Here's how to balance the scales:

- Assess risk versus impact. Weigh the severity of potential threats against possible disruptions to operations.

- Get stakeholder consensus. Involve key players to understand the broader implications and gain support.

- Create a patching schedule. Establish clear timelines that align with business priorities and risk assessments.

How do you handle differing views on patch urgency in your organization?

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Information Security

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Last updated on Feb 19, 2025
  1. All
  2. IT Services
  3. Information Security

You're facing conflicting opinions on security patch urgency. How do you prioritize effectively?

When opinions clash over security patch urgency, prioritizing becomes key. Here's how to balance the scales:

- Assess risk versus impact. Weigh the severity of potential threats against possible disruptions to operations.

- Get stakeholder consensus. Involve key players to understand the broader implications and gain support.

- Create a patching schedule. Establish clear timelines that align with business priorities and risk assessments.

How do you handle differing views on patch urgency in your organization?

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18 answers
  • Contributor profile photo
    Contributor profile photo
    Satyam R.

    Helping organizations to tackle CyberSecurity & Cloud Challenges. Speaker @ TEISS, DEFCON, CSA Certified in #PMI-RMP, #OSCP, #CISA, #CNSS, #CISM, #CEH, #ECSA, #ISO27001LA, #SecurityPlus, #NIST, #SOX

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    When there are different opinions on patch urgency, we always go back to basics check the risk level, see if there's any active exploit, and understand how critical the system is. We also involve stakeholders to make sure everyone's on the same page. Based on that, we make a practical patching plan that suits the business. At the end of the day, it’s about balancing security with operations smoothly.

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    Musab Kamal
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    Will do risk assessment first with risk value calculation on the basis of business continuity*likelihood*impact. Gap analysis is also helpful to determine state of the controls in place in compliance to standards. This will help to convince the management and implementation of patch & vulnerability management. After the approvals we can raise a change and schedule in respect to minimize the down time and operations.

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    3
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    João Pontes

    Management | Cybersecurity | Data Protection and Privacy

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    A decisão sobre a urgência de um patch deve se basear em critérios técnicos e análise de risco estruturada. Inicio avaliando a criticidade da vulnerabilidade (CVSS), exposição do ativo, existência de exploits públicos e probabilidade de exploração real. Com isso, classifico os patches por criticidade. Também considero o impacto operacional e busco alinhar a aplicação às janelas de manutenção, sem comprometer a segurança. Para alinhar visões, promovo reuniões com as partes interessadas, apresentando dados objetivos e cenários de risco. Adoto o conceito de risk-based patching, priorizando com base no risco real, equilibrando segurança e continuidade.

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    Gustavo Domingues

    Gestor | Logística | Melhoria Contínua

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    Analiso o risco e impacto, considerando a gravidade da ameaça e as possíveis interrupções. Envolvo as partes interessadas para alinhar as expectativas e defino um cronograma claro, priorizando a segurança sem comprometer operações críticas. Escuto todas as partes, avalio dados técnicos e os impactos operacionais, tomo as decisões com base na criticidade da vulnerabilidade. Afinal, o foco é equilibrar segurança e a continuidade do negócio.

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    Adele Farhadian

    Security Consultant, VCISO, Speaker

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    Been in this situation many times. Risk based prioritization has been my approach coupled with researching and educating myself on the vulnerability and the business risk appetite. After you have done a risk review of the involved vulnerabilities, involved assets value, business impact, compliance factors, etc. then you’re in a much better position to decide on the patch urgency. This effort must be carried out efficiently and swiftly; otherwise, the urgency may not be properly conveyed. At the end, there have been times where patching of certain assets were delayed based on the priorities that were resulted from the risk assessment. Monitoring should be performed closely for these assets to ensure they’re not impacted.

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    Harry Waldron, CPCU

    Business Systems Analyst

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    SECURITY UPDATES should already be on well-established & prioritized monthly schedules for servers/devices. We must update ALL software on a timely basis. Hackers can reverse engineer & create 0-DAY exploits that bypass security & create costly infections BEST PRACTICES for SECURITY UPDATES * Strong GPO policies that force updates * GPO lockdowns to prevent alterations by users * AUTO-UPDATE after hours & off-peak * Pilot test updates * Certify key software & APPs * Fan out updates to users * Create emergency rollback plans * Weekends are good to update servers * Scan everywhere for missing updates * WIN11 has better security * Review new security threats DAILY * Delay during PEAK needs (but only for short time) * Educate all users

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    2
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    Dmytro Blanter

    Experte für Informationstechnologien • Informationssicherheit • ISO/IEC 27001 inkl. ISO/IEC 27017 / 27018 / 27019 • TISAX® und IT-SERVICEMANAGEMENT • ITSM ISO 20000-1 und BCM 22301

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    Die effektive Priorisierung von Sicherheitspatches bei Meinungsverschiedenheiten erfolgt im Rahmen eines dokumentierten Schwachstellenmanagements gemäß ISO/IEC 27001:2022 (Anhang A.8.8) und ISO/IEC 27002:2022 (Maßnahme 8.8). Entscheidend ist dabei die konsequente Anwendung risikobasierter Kriterien, nicht die subjektive Dringlichkeit einzelner Stakeholder. Ich setze auf einen risikobasierten Ansatz, klare Patch-Policies und transparente Kommunikation mit allen Stakeholdern. Dabei hilft ein strukturierter Entscheidungsprozess, um Dringlichkeit, Auswirkungen und Business-Prioritäten in Einklang zu bringen. Denn: Sicherheit braucht Klarheit – auch in der Priorisierung. ✅

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    Adriel Desautels

    Founder & CEO @ Netragard, Inc. | Penetration Testing Services

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    Patch management is an ever lasting, yet necessary game of whack-a-mole that won't prevent a breach, but does make breaching slightly more difficult. With that in mind, patch prioritization should be data driven, not opinion driven, there should be no argument. Let's pretend server A contains pictures of kittens while server B contains PII. Server A has an easily exploitable RCE and server B has a difficult to exploit information disclosure vulnerability. The severity of A will outweigh the severity of B, because scanners (and sadly most penetration testing firms) don't consider the CIA of a systems data. Do not prioritize on severity unless it takes CIA into account first. Protect what matters.

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    Omer Madani
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    Bei uns setzen wir auf eine risikobasierte Patch-Strategie: 1. Risikobewertung – Kritische Schwachstellen mit aktiven Exploits haben oberste Priorität. 2. Automatisierte Prozesse – Abgestufte Tests minimieren Unterbrechungen. 3. Klare Kommunikation – Ein priorisiertes Patch-Board sorgt für schnelle Entscheidungen. Sicherheit ist keine Verhandlungssache – aber eine pragmatische Umsetzung verhindert Blockaden.

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    Santosh Kumar FIP, CISSP, PMP, CISA, CHFI, AIGP

    Cybersecurity & Data Protection Leader | CISO & DPO Expertise | GenAI Architect | Fellow of Information Privacy (FIP) 🏫 IIT Madras| IIM Indore

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    "When opinions clash, data must lead the way." 🎯 Establish objective risk scoring matrix with weighted factors 🎯 Gather threat intelligence on active exploitation status 🎯 Consult CISA KEV catalog for authoritative guidance 🎯 Create testing environment to evaluate patch stability 🎯 Calculate business impact metrics for both action/inaction 🎯 Implement emergency change approval process for critical cases 🎯 Develop compromise strategy with staged implementation 🎯 Document all stakeholder concerns with mitigation plans 🎯 Implement temporary compensating controls when appropriate 🎯 Present risk-based scenarios with probability assessments 🎯 Establish clear accountability for final decision-making

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