Definir expectativas em casos urgentes exige comunicação clara e gestão eficiente. Use SBAR (Situação, Background, Avaliação, Recomendação) para relatar o quadro com precisão. Diferencie emergência de urgência e alinhe o tempo de resposta esperado. Explique prognóstico e limitações terapêuticas, evitando promessas irreais. Coordene responsabilidades entre médicos e equipe multiprofissional para garantir continuidade do cuidado. Mantenha postura profissional e humanizada, demonstrando empatia e liderança sob pressão. Medicina exige técnica, mas também clareza e objetividade para melhores desfechos.

There’s no such thing as knowing each other during crisis ressource management (CRM) Using a CRM framework for this situations is now mandatory Train team to communicate with tools that help the brain not to be to overwhelmed is key Use apps like Check it easy is one solution maybe

Clearly communicate the urgency, prioritize cases based on severity, and provide realistic timelines. Keep physicians informed about patient status, ensuring they understand the situation while fostering teamwork and efficient decision-making

Learn to use the 10 seconds for 10 minutes method. The leader takes 10 second to state the situation, his strategy, share the workload, ask for any other idea. I allows to make the flow going during the case during 10 minutes when he just receive feedback from all the teammates A.K.A followers.

With urgent patient cases, I’d set expectations with physicians by being direct and clear. I’d prioritize updates—quickly flagging critical needs and timelines. I’d outline what I can handle (e.g., data pulls, drafts) and what I need from them, keeping it minimal. I’d agree on realistic deadlines upfront, factoring in their crunch. Regular, short check-ins keep us aligned without wasting time. Clarity and reliability under pressure build confidence in the process.

It’s very much important to gather relevant information and prioritize cases. Use simple terms and avoid all these medical jargons when communicating. Establishing a clear CTA is also very important

Comunicar rapidamente a gravidade do caso, fornecer dados objetivos e claros, destaco prioridades e orientações sobre condutas iniciais, garantindo alinhamento e ação eficiente da equipe médica.

Em casos urgentes, defino expectativas com médicos através de comunicação clara e imediata, destacando a gravidade e prioridade. Utilizo sistemas de triagem para organizar demandas e agendo check-ins rápidos para ajustes. Transparência, agilidade e colaboração são essenciais para alinhar expectativas e garantir eficiência sob pressão

Prioritize Critical Cases → Clearly classify urgency levels to help physicians focus on the most time-sensitive patients first. Set Realistic Timelines → Provide accurate wait times based on workload, ensuring transparency. Use Technology for Alerts → Implement real-time updates through EMRs or messaging systems to streamline communication. Align on Decision Protocols → Establish quick triage guidelines to prevent delays in urgent cases. Manage Patient Expectations → Communicate wait times and treatment plans proactively to reduce frustration.

I agree it is critical to set clear expectations and to meet the patient need timely and with quality care. You also need to help the physicians understand how they will manage the normal workload when having extensive interruptions in their regular clinic work flow. Having this happen repeatedly leads to hesitancy to respond and burnout.