To objectively assess your team's performance issues, start by collecting data on key metrics, such as productivity, quality of work, and meeting deadlines. Observe team dynamics and individual contributions, noting any patterns or gaps. Have one-on-one conversations with team members to understand challenges they’re facing and gather their perspectives. Review the clarity of expectations, training, and resources provided. Additionally, assess the team’s communication and collaboration, as these often impact performance. By gathering both quantitative and qualitative insights, you can identify the root causes and develop a targeted improvement plan.

Objective assessment starts with clarity—are expectations and goals well-defined? I use performance data, project outcomes, and peer feedback to spot trends, not just one-off issues. Regular one-to-ones create space for honest conversations. I also look at external factors—tools, workflows, even morale. It’s rarely just about skill; often it’s a mix of clarity, support and motivation. Once we pinpoint the root, we focus on growth, not blame.

Start with data, not assumptions—review key performance metrics and feedback. Have open conversations to understand challenges, and identify patterns or skill gaps. Use a fair assessment framework and collaborate on solutions to drive improvement without demotivating the team. Provide a timeline for them to focus on learning to overcome any skill gaps and set clear and achievable goals. Provide regular and timely feedback with focus on areas of improvement.