Resolve tension with venue staff by establishing shared objectives early, maintaining open communication, and designating a clear point of contact.

1. Set Expectations Early – Hold a kickoff meeting to align roles, goals, and document agreements. 2. Open Communication – Designate a point of contact per team and use shared tools for coordination. 3. Active Listening – Hear concerns from both sides, acknowledge frustrations, and find compromises. 4. Focus on Solutions – Address root issues with actionable steps while prioritizing event success. 5. Encourage Professionalism – Foster mutual respect, appreciation, and teamwork. 6. Conflict Resolution Plan – Assign a neutral mediator and escalate issues only when needed. 7. Celebrate Wins – Show appreciation with a wrap-up meeting, small gestures, and long-term partnerships.

Facilitate an open discussion to address concerns from both sides. Clarify roles, responsibilities, and expectations. Find common ground and propose collaborative solutions. Establish clear communication channels for smoother coordination. Follow up to ensure ongoing cooperation.

Focus on open communication Arrange a meeting to listen to both sides and understand the concerns. Find common ground and set clear expectations for collaboration. Show respect for each other’s roles and emphasize teamwork to achieve the event’s goals. Encourage a positive attitude and flexibility from both teams. By fostering mutual respect, you can turn tension into a productive partnership for a successful event.

To resolve tension between the event planning team and venue staff, start by fostering open communication. Organize a meeting where both teams can express their concerns and viewpoints in a respectful environment. Listen actively to understand each party’s needs and limitations. Focus on finding common ground and collaborative solutions. Clarify roles and responsibilities to avoid misunderstandings and ensure alignment on expectations. Encourage flexibility and compromise, emphasizing the importance of teamwork. Regular follow-ups will ensure both teams stay on track and tensions do not resurface, helping to build a cooperative relationship moving forward.

From experience, the smoothest events weren’t the ones with perfect plans, but the ones where people felt respected in the mess. So here’s what I try to keep in mind: • Make space for informal syncs. Not just status updates — real check-ins to ask “What’s feeling off?” • Respect invisible labor. Venue teams often carry the emotional weight of last-minute changes. A simple “I know this is a big ask, and I appreciate you” goes a long way. • Build a shared ‘why’. When everyone is aligned around the purpose of the event — not just their checklist — collaboration becomes smoother and more generous. Harmony isn’t about avoiding conflict. It’s about creating a foundation where tensions can be named and worked through — together)

When it comes to events- many times tensions get high. Everyone is running a mile a minute and small things can fester into large problems. People get short with each other and tempers flair. One thing everyone needs to remember, is we are all trying to reach the same goal. Take a breath and relax. I always say, "kill them with kindness." When staff is getting testy, I always turn on the sweetness and start thanking them for all they do. Some jokes about stress and problems all help out as well. Sometimes I offer water to people on the floor or candy. At the counters say, "I really appreciate your time and all your help!" This of kindness often eliminates most of the problems.