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Last updated on Mar 20, 2025
  1. All
  2. Healthcare
  3. Healthcare Management

Struggling to unite medical and administrative teams for better performance?

Struggling to unite medical and administrative teams for better performance? Focus on communication, shared goals, and regular feedback.

Uniting medical and administrative teams can boost your organization's performance by ensuring seamless operations and patient care. Here are key strategies to achieve this unity:

  • Foster open communication: Hold regular meetings to discuss goals, challenges, and successes, ensuring both teams are aligned.

  • Create shared goals: Develop common objectives that require collaboration, making each team feel integral to success.

  • Implement feedback loops: Encourage continuous feedback from both sides to identify pain points and celebrate achievements.

How have you successfully united diverse teams in your workplace?

Healthcare Management Healthcare Management

Healthcare Management

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Last updated on Mar 20, 2025
  1. All
  2. Healthcare
  3. Healthcare Management

Struggling to unite medical and administrative teams for better performance?

Struggling to unite medical and administrative teams for better performance? Focus on communication, shared goals, and regular feedback.

Uniting medical and administrative teams can boost your organization's performance by ensuring seamless operations and patient care. Here are key strategies to achieve this unity:

  • Foster open communication: Hold regular meetings to discuss goals, challenges, and successes, ensuring both teams are aligned.

  • Create shared goals: Develop common objectives that require collaboration, making each team feel integral to success.

  • Implement feedback loops: Encourage continuous feedback from both sides to identify pain points and celebrate achievements.

How have you successfully united diverse teams in your workplace?

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11 answers
  • Contributor profile photo
    Contributor profile photo
    Ammar Malhi

    Director at Techling Healthcare | Driving Innovation in Healthcare through Custom Software Solutions | HIPAA, HL7 & GDPR Compliance

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    Bridging the gap between medical and administrative teams starts with clear communication and shared goals. Implementing AI-driven workflow automation reduces bottlenecks and enhances collaboration. Regular cross-functional meetings ensure alignment, while data-driven insights help both teams make informed decisions. Encouraging a culture of teamwork fosters efficiency and better patient outcomes. When technology and teamwork work together, performance soars!

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    Dr. Vaibhav Dhariwal

    MBBS | MHA | PGME-SQIL | Harvard Med School | Healthcare Leader | SBU | Strategy | P&L | Quality & Patient Safety

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    To unite medical and administrative teams for better performance, foster open communication, shared goals, and mutual respect. Establish regular interdisciplinary meetings to align priorities, address concerns, and enhance collaboration. Use clear communication channels, such as shared dashboards or team briefings, to ensure transparency. Encourage job shadowing or cross-training so both teams understand each other’s roles and challenges. Involve clinicians in decision-making processes that impact patient care and workflow. Recognize and celebrate team contributions to build a culture of trust and cooperation. By fostering collaboration and alignment, you can improve overall efficiency and patient outcomes.

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    Michal Myszkowski

    CEO of Capptoo Life Science and CXO at CX Advisory - Leading a team of +100 People that help you to drive CX Strategies, Innovation and Results | 25+ Years in Pharma, Healthcare, and FMCG | CX, AI and VoC practitioner

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    Uniting medical and administrative teams requires a balance of empathy and strategy. 🔹 Listen carefully – Both sides have valid challenges, and real solutions start with understanding their perspectives. 🔹 Use data – Facts cut through misunderstandings. Clear metrics help implement actionable solutions that benefit both teams. 🔹 Be kind but strict – Respect and patience foster collaboration, but clear boundaries and accountability ensure progress.

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    Shayle Gupta

    Wealth Management | Equity Analyst | Investment Banking | Healthcare Finance | Bridging Medicine and Financial Strategy |

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    Uniting medical and administrative teams is essential for improving efficiency, collaboration, and ultimately, patient care. Your strategies—fostering open communication, creating shared goals, and implementing feedback loops—are excellent foundational principles. Cross-Training & Shadowing – Encouraging administrative staff to observe medical workflows and vice versa helps build mutual understanding. Technology Integration – Implementing shared digital tools (e.g., EMRs, task management platforms) enhances communication and reduces bottlenecks. Joint Problem-Solving – Holding interdisciplinary meetings where both teams contribute to operational challenges creates a culture of inclusion and accountability.

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    John Xu

    🔩 ISO 9001-Certified Sheet Metal Expert | Precision Stamping for Automotive & Medical OEMs | 25-Day Reliable Delivery

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    Foster open communication, establish shared goals, and create cross-functional teams to encourage collaboration. Regularly acknowledge both teams' contributions and align on common outcomes to improve performance.

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    Dr Vibha Jain

    Digital Healthcare Transformation | Clinical Analytics Expert | Advocate for Preventive Medicine | Strategic Advisor

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    Uniting medical and admin teams starts with a shared purpose, patient outcomes. Here’s how I tackle it: - Create joint goals: Align both teams on common KPIs patient satisfaction, operational efficiency, and quality of care. - Open communication channels: Regular cross-department meetings build transparency and trust. - Highlight mutual impact: Show how admin support boosts medical efficiency, and how clinical insights streamline operations. When both sides see their roles as interconnected, collaboration becomes the norm, not the exception.

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    1
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    Okechukwu Ekemezie

    Cruise Ship Medical Director

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    Uniting medical and administrative teams and duties can be a tricky one. I have experienced it first hand. The first skill needed is an open and transparent communication between both teams to foster a team spirit that will bring in more successes. There's need for continuous feedback from both sides.

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    1
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    Jenni Mollman

    Healthcare Leadership | Operational Excellence | Strategy | Innovation | Visionary healthcare leader, grounded in diverse clinical experience, driving impactful change and innovation across care settings.

    • Report contribution

    Routine communication, shared goals, and joint ownership of process development are critical for success. Teams must avoid silos, as both administrative and clinical groups influence each other’s workflows. Collaborative process development fosters mutual understanding of the process lifecycle and shared accountability, improving communication and preventing failures. Each team recognizes how their actions impact subsequent steps. Regular leadership meetings, incorporating frontline staff feedback, create a feedback loop essential for enhancing communication and performance.

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    Anand Sagar Verma

    •Orthopedic Physio & Rehabilitation Specialist •Healthcare & Business Management, •Mental Health Advocate, •Corporate Wellness Leader.

    • Report contribution

    Bridging the gap between medical and administrative teams starts with building trust and communication. In my experience, regular huddles where both teams openly discuss patient care, workflow challenges, and shared goals make a huge difference. One thing that worked well was creating common objectives — when both sides see their roles as part of a bigger mission, collaboration feels natural. We also set up feedback loops to ensure everyone’s voice was heard, making space for quick improvements and celebrating wins together. It’s all about fostering respect and shared responsibility.

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