I have to channels to talk to my team the formal and one informal. The formal one is used maintaining a proper language and more work oriented. The informal is more to pass other type of information and the language is more informal

Juggling remote work communications can be tricky. I’ve found that balancing formal and informal chats is key to keeping things efficient yet engaging. Too much formality can make collaboration feel rigid, while overly casual conversations might blur professionalism.

When working remotely, if communications are not directed and there is no clear platform for communication, the dispersion of information in different environments causes confusion for all employees. For example, when you use Google for calendar, and regular environments for chat, and email for workflow, after facing the large number of employees and the increase in work, you will face confusion and some matters will be neglected. Therefore, it is better to use a cloud environment for all communications, including meetings, correspondence, appointments, customer communication and other required matters. In this case, monitoring information and the efficiency of individuals, and managing information within the company becomes possible.

The Main Objective of the communication is to transfer a certain message into the team, regardless if it’s formal or informal. The best to do that is to be precise about what you are talking about & to make it clear during the communication channel used. I totally advise to have a start and end of communication to ensure that the main objective is addressed

I strictly adhere to some strategies, such as using emails, reports, and structured meetings, which have helped me balance formal and informal communication in remote work. I also keep dedicated channels for casual conversations to maintain a friendly atmosphere without disrupting the workflow.

I think the question should be more are those endless chat groups formal or informal causing so much noise and distractions that affect our productivity and performance?

It is advantageous to know the folks on the other side. All of my colleagues, bosses, reports, and those you I need to get the job done work differently and at different times. Early in the morning, my functional boss responds more to informal one-on-one communications, but just in person. By late morning, some of my colleagues prefer formal interactions as it is easier to manage in the fast pace environment. During lunch, my line management seems more responsive if I throw in a story with work topics to keep it more personable. In the afternoon most usually revert back to formal communications. Really, what I am trying to say is I don't care how the communication is done, but I do care about getting it done, so I'm willing to adapt..