Inbound logistics delays are disrupting your delivery schedules. How do you keep customers satisfied?
How do you handle logistics delays? Share your strategies for keeping customers happy.
Inbound logistics delays are disrupting your delivery schedules. How do you keep customers satisfied?
How do you handle logistics delays? Share your strategies for keeping customers happy.
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Try to avoid delays at the entrance by planning your entrance in advance. Create an inbound planning with information you already have, such as: Order confirmation, ETA and others. Establish a regular exchange of information between warehouse, quality and procurement so that capacity is available on time and delays/concerns are communicated before delays occur.
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Inbound delays are always a challenge, especially in project-based logistics! For rail-related telecom equipment, we stay ahead by working closely with suppliers, keeping buffer stock for critical items, and having alternative transport plans ready. Constant communication with customers is key too—keeping them updated helps manage expectations. Flexibility and proactive problem-solving make all the difference!