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        Find top products in Help Desk Software category

        Software used to provide customers with information about a company's products or services. - Receive inquiries through channels such as email, phone, text, or social media - Organize ticketing system for support assignments and timely response - Provide self-service through site portals and features like auto messaging and virtual assistants

        205 results

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        • Service Cloud’s product picture

          Service Cloud

          Help Desk Software by Salesforce

          Transform how service teams deliver value across every customer touchpoint — from customer experience, engagement, processes, automation, and service operations. Grow customer lifetime value, reduce costs, and maximize efficiency when you reimagine service with Service Cloud, from the contact center to the field.

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        • Freshdesk’s product picture

          Freshdesk

          Help Desk Software by Freshworks

          Freshdesk is an intuitive and cost-effective customer helpdesk software built for B2B companies that help businesses delight their customers effortlessly. Our solution helps you provide highly personalized service by proactively anticipating customer needs to solve customer inquiries faster. With our robust ticketing platform, you can delight your customers effortlessly while keeping your agents happy.

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        • Zoho Desk’s product picture

          Zoho Desk

          Help Desk Software by Zoho

          Zoho Desk is context-aware help desk software that helps businesses of all sizes provide proactive and well informed customer support. Combine effective ticket management with easy collaboration tools, granular metric reports, powerful automation, robust self-service, sentiment analysis, and much more to boost agent productivity and deliver positive customer experiences. Over 40,000 businesses globally trust Zoho Desk to enable them to deliver exceptional service and create loyal customers.

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        • Freshdesk Omni’s product picture

          Freshdesk Omni

          Help Desk Software by Freshworks

          Freshdesk Omni provides a seamless experience across channels, from automated self-service to agent-led conversational support, plus advanced ticketing management for issues that require collaboration across teams, all powered by Freddy AI

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        • Zendesk Suite’s product picture

          Zendesk Suite

          Help Desk Software by Zendesk

          Your complete solution for ticketing, messaging, help center, voice, and powerful AI. Deliver conversational experiences across any channel with a complete service solution that is easy to use, and powerful at scale.

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        • Zendesk for Employee Experience’s product picture

          Zendesk for Employee Experience

          Help Desk Software by Zendesk

          Zendesk for Employee Experience empowers HR and IT leaders to provide the smart, flexible internal service experiences that they need to unlock their employees’ potential & transform their business.

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        • Front’s product picture

          Front

          Help Desk Software by Front

          Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.

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        • Hiver’s product picture

          Hiver

          Help Desk Software by Hiver

          Hiver brings all your customer communications, applications, and insights into one intuitive platform, empowering teams to deliver exceptional support with ease.

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        • Help Scout’s product picture

          Help Scout

          Help Desk Software by Help Scout

          The only customer service platform growing businesses need to deliver great customer experience. Trusted by over 12,000 businesses in 140 countries. Get started for free.

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        • Live Chat Support Suite’s product picture

          Live Chat Support Suite

          Help Desk Software by LiveHelpNow

          LiveHelpNow enables meaningful customer service interactions for companies of all sizes. Its omnichannel customer support software facilitates real-time customer service communications via Live Chat, Chat Bot, SMS/Text, Email, and Facebook Messenger. The platform also allows customers to help themselves with a self-help knowledge base. Don't wait for results and take your customer support game to the next level.

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